Details

• Membership costs are: $225 per month for Gold Members, $195 per month for Silver Members, and $155 per month for Bronze Members
• No sign-up fees
• 3-Month commitment
• Discounts are according to membership plan
• Treatments and discounts are for the registered member ONLY
• Only GOLD Members have “Friends and Family” Discounts
• You are responsible for scheduling your appointments
• Credit/Debit Cards will be registered in our system for monthly payments
• Cancellation Policy applies to Membership Program
• Non-transferable

Frequently Asked Questions

For how long am I committed to this contract?

You are required to commit to this contract for 3 CONSECUTIVE MONTHS, which is the length of one membership cycle. 

How often will I be charged?

If you choose to make a full payment, you will be charged once for your 3 corresponding months. If not, then you will be automatically charged the designated amount each month on the sign-up day until the end of the 3-month cycle.

Are appointments automatically scheduled?

Every member is responsible for scheduling their monthly treatment(s) by contacting 11:11 Holistic Zone & Massage Center by phone at (786) 339-5285.

Once I finish the 3 consecutive months, what happens to my membership?

If you wish to stay in the 11:11 Membership Program after the 3-month cycle is finished, you are more than welcome to renew your membership by completing this contract again and signing-up for another 3-month commitment.

What if my credit/debit card is declined?

You will be charged an insufficient funds fee of $25 in addition to your monthly dues.

How do I cancel my scheduled appointment?

You may cancel or reschedule your appointment 24 hours prior to it without any cancellation fee. If you cancel your appointment after the 24-hour period, you will be charged a $50 cancelling fee to your credit card on file. No-show members will be charged in full for their missed appointment. If member is late to their appointment, the aesthetician will determine if there is enough time to complete the treatment. Regardless, the member will be charged in full. 

Terms and Conditions

1. 11:11 Holistic Zone & Massage Center reserves the right to vary, add, or eliminate any of the particular services and facilities provided from time to time.
2. 11:11 Holistic Zone & Massage Center reserves the right to set aside facilities for social events or activities.
3. 11:11 Holistic Zone & Massage Center reserves the right to close or modify facility hours with or without notice.
4. The membership program may not be combined with any other promotional offer, package, or gift card.